We designed a website for the city of Neustrelitz for online sickness notification for schools and daycare centers and developed it on the basis of the CMS WordPress, which is a benefit for both parents and the administration. In addition to its ease of use, the solution is impressive thanks to its multilingualism and the function for time-controlled collection lists. This is how digitalization works in the municipal sector.
The challenge of calling in sick by phone
Every family knows it - the author of this article also suffered from it with his own three children: The morning starts hectic, one child is coughing, the other child is feverish. You quickly pick up the phone and inform the school and daycare center. But the school is busy and the daycare center ends up on the answering machine. The parents are annoyed and so are the administrative staff, because the day is off to a particularly stressful start for everyone involved. Can't it be easier? Yes, there is.
A digital sickness notification solution for Neustrelitz
The town of Neustrelitz has recognized that it is time for a digital solution. And it took its cue from Gymnasium Carolinum, which has been reporting sickness online since 2017 and has received over 32,000 reports over the years. As the agency that created the website for the grammar school back then, we have therefore worked with the city to develop a simple, clear and time-saving online solution for digital sick notes. It is available here: Abmeldung-Neustrelitz.de.
Our website, specially designed for Neustrelitz, allows parents to conveniently report their children sick online - in German, English or Ukrainian. Especially for parents with a migration background, reporting sick by phone can be an additional challenge, as there are sometimes communication problems. The multilingual solution is also welcome for the administration, as it is not always easy to understand what is being said at the other end of the phone. This means that all parents have three language options for signing out their child. Of course, the application can also be rolled out for other or additional languages.
User-friendly and transparent
The heart of this website is its user-friendly structure: parents first click on the relevant institution (five schools and two daycare centers are currently connected) and then fill out a short form. A central website for the city's schools and daycare centers makes sense, because sometimes both children are affected and the central website directly bundles seven facilities. For certain daycare centers and elementary school, the lunch deregistration is already preset so that this deregistration is not forgotten.
A particular advantage: the secretary's office receives an e-mail notification immediately. Parents receive a confirmation email at the same time - double security and transparency guaranteed.
The website is of course also mobile-optimized, as statistics show that most sickness notifications are made via smartphone.
Innovative collection list feature
Another key benefit for the facilities is the innovative collection list feature. Every day at a set time, each school or daycare center receives a complete overview of all sick notes received in the form of a PDF or CSV file. This function makes internal organization much easier and saves valuable time that would otherwise be spent listening to answering machines or managing individual emails.
A benefit for parents and administration
Online deregistration due to illness reduces administrative work, avoids misunderstandings and creates transparency. A real win-win situation for parents and administration alike.
Are you also interested in introducing this efficient service for your city, school, daycare center or facility? Contact us - together we will find a customized solution for your needs.